When done correctly, the human resources function can change lives. It finds and retains the best people in careers they love at great organizations. In essence, it creates a deep sense of satisfaction in the workplace. However, sometimes that mission can be forgotten among all of the tools, strategies and techniques that have somehow complicated the industry. Technology and social media have created a gigantic talent pool and taken out the guesswork of finding the right talent quickly and precisely. Thus, it is a HR professional’s responsibility to ensure that he or she has the proper mindset, programs and skill set to capitalize on this shift.
Below we will share the top HR skills that are important to develop in 2014.
- Mastering of Applicant Tracking Programs.
This kind of software is important for HR leaders to understand and become comfortable with throughout the entire recruiting and hiring process. Most software programs allow you to find and manage talent similar to a CRM portal.
- Be a visionary.
It is important that you are able to see the big picture and anticipate the needs of the organization before it becomes official. That way, you are able to remain one step ahead and begin preparing yourself to fill it with the right talent. In order to do this, both long and short term goals must be analyzed and planned for.
- Becoming more efficient.
Technology is going to continue to become more and more integrated with the normal HR processes and functions for the department and employees alike. Human Resources Information Systems are streamlining the HR function in order free up some time from tasks that are not directly related to finding and hiring the right talent.
- Processing of Data.
The software and data are only good if the person if able to make sense of the metrics and information that is coming across their desk. Analytics exist for reporting but also to inform decisions that can help an HR pro remain innovative.
Although technology is becoming a bigger part of the industry, at its core, HR is still about helping people, whether its finding the right candidate that is the perfect fit of a team, placing someone in their dream job, or improving the customer experience because of happy employees. Talent can be retained if managed properly with coaching, benefits, company perks and opportunities for both personal and professional development. The competencies outlined above make a difference in human capital management and leadership.